Terms
Website terms
Last updated 2 October 2026
These terms cover your use of this website, including its interactive demos and its inquiry and sample-request forms. By using the website you agree to them. They don’t cover any work we do for a business — that is agreed separately (see below).
Who runs this website
This website is run by Customer Flow Studio (“we”, “us”). You can contact us at hello@customerflow.studio.
What the website is for
The website explains the services we offer to service businesses — lead-generation advertising, booking system setup, lead response, and follow-up and retention. These descriptions are general information about how we work. They aren’t advice for your particular business or an offer that can be accepted online, and we may change them over time.
Demos and illustrations
The booking demo and the lead response demo, and the illustrations elsewhere on the site, use fictional businesses, people and details. They don’t create real appointments or send real messages.
Any “picture” a demo shows is a simple illustrative calculation made only from the numbers you enter. It is not a quote, an estimate of results, a forecast or a promise.
Inquiries and sample requests
Sending an inquiry or a sample request through this website, or emailing us, doesn’t create a contract for services and doesn’t commit you or us to any work. A booking-flow or lead-flow sample is an illustrative view prepared for discussion — not a live setup.
If we agree to work together, the scope, commercial terms, start date and each side’s responsibilities are agreed separately, in writing, before any work starts.
No promised results
Results depend on many things outside our control, including your offer, your market, timing, your advertising budget and how inquiries are followed up. Nothing on this website promises a particular number of inquiries, bookings, sales, customers or search rankings.
Using the website respectfully
Please use the website lawfully and with care. Don’t try to disrupt it, overload it or get around its security; don’t send spam or automated submissions through its forms; and don’t submit someone else’s details without their permission. Please don’t send passwords, payment details or your customers’ personal information through the forms.
Our name and content
The Customer Flow Studio name and logo, and the website’s text, design, illustrations and demos, belong to Customer Flow Studio unless stated otherwise. The typefaces are used under their open font licences. You’re welcome to view, link to and share pages from the website, but please don’t copy our brand or content to present as your own or to suggest a connection with us that doesn’t exist.
These terms give us no rights over the information you send us. How we handle it is explained in the privacy notice.
Other services and links
The website relies on outside providers to work: it is hosted by Netlify, and form submissions are delivered to us through Formspree, and — only if you allow it — Cloudflare Web Analytics measures page views and page-load performance. Links to other websites are provided for convenience. We don’t control those sites, and their own terms and privacy policies apply.
Accuracy and availability
We try to keep the website accurate, up to date and available, but it may sometimes contain mistakes, change, or be unavailable. If you notice something wrong, please let us know.
Changes to these terms
We may update these terms when the website changes. The date at the top shows when they were last updated.
Contact
Questions about these terms? Email hello@customerflow.studio.